Stepping into Realiti

Terms & Conditions Please read carefully before booking. By booking an appointment, you agree to the following policies: 1. Deposit Policy A non-refundable deposit is required to secure all appointments. • Deposits are accepted via Apple Pay, Cash App, or Zelle • Deposits cannot be transferred to another service • Deposits cannot be applied to a different appointment • Deposits will be forfeited if you cancel or fail to reschedule properly Your appointment is not confirmed until the deposit is received. 2. Payment Methods Deposits Accepted: • Apple Pay • Cash App • Zelle Remaining Balance: • Cash • Zelle If you choose to pay using Cash App or Apple Pay, an additional $5–$7 processing fee will be added to account for service fees and taxes. If using digital payment for the remaining balance, a $10 convenience fee may apply. 3. Off-Day Appointments Tuesday and Thursday are considered off-days. Appointments booked on these days will include an additional off-day service fee. Please check the scheduling tab for availability. 4. Late Policy Clients arriving late may be subject to a late fee. If you arrive too late to complete your service: • Your appointment may be shortened • Your appointment may be canceled • Your deposit may be forfeited Please plan accordingly. 5. Cancellation & Rescheduling If you need to reschedule: • You must do so within the allowed timeframe • You must rebook immediately Failure to reschedule properly will result in deposit forfeiture. If booking for a friend: • Review payments do not transfer between appointments • If your friend cancels, that payment does not apply toward your own service 6. High-Demand Days High-demand booking days include Tuesday through Thursday. Please book in advance. Same-day accommodations are not guaranteed. 7. Booking Requirements Before booking: • Review the “Please Read Before Booking” guideline link • Check the scheduling tab for availability • Submit updated photos if required (durag pictures, etc.) Failure to follow booking instructions may result in appointment cancellation. 8. Face-to-Face Updates & Photos Updated reference photos may be required prior to service. Face-to-face consultation instructions and durag photo updates must be completed as requested before your appointment. Final Agreement By booking, you acknowledge that you: • Have read all policies • Agree to all fees • Understand deposits are non-refundable • Understand policies are strictly enforced